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How do I process incoming invoices?

Do you receive invoices via Peppol or upload documents via AI Scan? In this article, you will learn how to process these documents and forward them to your accountant.

The Inbox: your collection point

The Inbox is the central place where all your incoming documents end up:

💡 Tip: The Inbox is a temporary collection point. Documents remain here until you process them - not everything that comes in needs to end up in your purchase invoices.

Inbox overview

Why is the Inbox “in between”?

The Inbox functions as a filter between receiving and processing. This gives you the ability to:

Step 1: Open a document in your Inbox

  1. Go to Inbox in the main menu
  2. Click on a document to open it
  3. Check that the data has been read correctly

Step 2: Choose the right action

After reviewing a document, you have several options:

Option A: Import into Expenses

The most common action for purchase invoices and credit notes:

  1. Click on Import into Expenses
  2. Review and adjust the data if needed
  3. Confirm the import

The document now disappears from your Inbox and appears in Expenses.

Option B: Reject

Not every document belongs in your accounting. Reject documents that are not relevant:

  1. Open the document in your Inbox
  2. Click on Reject
  3. The document is removed from your Inbox

💡 Examples of documents to reject: duplicate receipts, promotional mailings with PDF attachments, or documents you uploaded by mistake.

Option C: Other modules

Some Peppol documents do not go to Expenses, but to a different module:

Document type Process to
Purchase invoices Expenses
Credit notes Expenses
Self-billing documents Self-billing

With self-billing, your supplier receives your invoice instead of the other way around. These documents are processed separately in the Self-billing module.

Expenses: your final list

Expenses overview

The Expenses module contains your definitive list of:

This is the place from which you export documents to your accountant.

Step 3: Export to your accountant

Export expenses

Once your documents are in Expenses, you can forward them:

  1. Go to Expenses
  2. Select the documents you want to export
  3. Click on Export
  4. Choose your export method:
    • Email - Receive a download link
    • BillToBox - Direct connection with your accountant
    • Expert/M+ - Automatic SFTP transfer
  5. Click Start Export

💡 Tip: Documents that you have already exported are marked, so you always know what you have already sent to your accountant.

Workflow summary

Step Module Action
1 Inbox Receive documents (Peppol, AI Scan)
2 Inbox Open and review document
3 Inbox Choose: import, reject, or other module
4 Expenses Manage final list of purchase invoices
5 Expenses Export to accountant
flowchart TD
    A[📥 Inbox] --> B{Review document}
    B -->|Purchase invoice| C[Expenses]
    B -->|Self-billing| D[Self-billing]
    B -->|Not relevant| E[🗑️ Reject]
    C --> F[📤 Export to accountant]

Learn more

Other topics

Peppol - General
Peppol - Practical
Invoicing
Integrations
Account and security
Integrations and export